Frequently Asked Questions (FAQ)

Click “Forgot password?” on the login page, then enter your registered email. You’ll receive a reset link to create a new password.

Email us at support@example.com or use the “Contact Us” form available on the front page.

Go to the Available Courses section, select your desired course, and click “Enroll me”. Some courses may require an enrollment key provided by your instructor.

Yes! You can download the official Moodle app from Google Play or the App Store. Log in using your site URL and credentials to access your courses anytime, anywhere.

Click on your profile picture (top-right corner), go to Profile → Edit profile, then upload a new image and save changes.

If your course doesn’t appear, it might not have started yet, or you’re not enrolled. Contact your course administrator or teacher for confirmation.

Open the assignment in your course, click “Add submission”, upload your file or text response, then click “Submit assignment”.

Yes. Go to your course page and select Grades from the navigation drawer. You’ll see your scores and instructor feedback there.

Click on your instructor’s name in the course participants list, then choose Send message. You’ll receive replies in your Moodle messaging area.

Scroll to the bottom of the page and find the Language menu. Select your preferred language, and the site will reload in that language.

For the best experience, use the latest versions of Google Chrome or Mozilla Firefox. Avoid outdated browsers like Internet Explorer.

Yes. Your information is protected under our data privacy policy and not shared with third parties. Always log out after using shared devices.

Please contact our IT Helpdesk at ithelpdesk@example.com or reach us via the Support section on the front page.